top of page

Customer Reviews



Jen and Doug were exceptional in our custom ring journey. They took extra care every step of the way, making very experienced recommendations while ensuring we got exactly what we wanted. We could not have asked for a better result at such a competitive price point compared to other custom jewelry shops. Thank you Jen and Doug!

B. Simpson

Nov. 25, 2021


Thank you so much for fixing my rings and also my favourite bracelet. Fast friendly and my gosh my jewelry has never shone so much I love it and I greatly appreciate the work you did for me

D. Mancuso

July 16, 2020


Wonderful work! I have a medallion that I wanted to wear as a bracelet. The Osbornes did a wonderful job of adding a very attractive chain and catch. I'm proud of that medallion but even more proud of the beautiful chain. What great work they do! Dr. Rose

R. Van Es

June 10, 2020



I took my rings (4) in to be resized. I must say that I had a great experience. Not only were they friendly and professional I had them back in 2 days and looking better than new.


Dec. 24, 2021

Your positive reveiws and criticism helps our studio to grow and better our customer service towards the community. With your feedback, we are able to provide a better experience for not just you, but everyone who visits Osborne's Jewellery Repair Studio

Let Us Know How We Did
Rate UsPretty badNot so goodGoodVery goodExcellentRate Us

Thanks for your feedback!



I had been wanting to have a ring designed which consisted of some sentimental pieces of jewelry I'd received along the way. I decided to stop in at Osbornes Jewelers since it was a new business. I met Doug and Jennifer who were so welcoming, warm and helpful. I sat down with Doug and we talked about the design. I received my ring just in time for my birthday. when I first saw the finished product I cried. It was everything I had hoped for and more. Thank you so much for making this beautiful heirloom ring which will be in my family for years to come. I'm very happy to have found the Osbornes and highly recommend them, to take great care of your precious pieces of jewelry.


Dec. 17, 2020


Recently my wife took a family heirloom ring to Doug to have repaired and appraised. I went along just to see the operation and to meet Doug and Jen. I was pleasantly surprised at the facilities (store) and the professionalism that was given to us. Doug explained and showed us what needed to be done and gave us a quote immediately. I was expecting it to be a lot higher but again we were surprised on a fair price given. Thanks Doug for taking the time and giving her back a beautifully restored ring and a very satisfied customer. We will not hesitate to recommend your business.

R. Zimmerman

Nov. 8, 2020


I will be sure to recommend your business to everyone. It is so nice to wear my bracelet again after Doug repaired it . Excellent service and speedy as well. My ring sizing was as expected , it looks great.

A. Leppard

July 16, 2020


Felt great to deal with someone directly that was going to repair my ring rather than have it sent away somewhere. They were so nice to deal with and so honest. Felt comfortable leaving my wedding ring with them. It came back looking like new after 15 years of wear.

M. Taylor

Aug. 12, 2020


I recently discovered the Osborne’s Jewellery Repair Studio & am so glad I did! They were very professional & friendly. They fixed & repaired a few favorite pieces of jewellery for me & I am so happy to have them back. I then asked if they could custom do a necklace for me & the result is stunning! I now have a one-of-a-kind piece that is outstanding! I definitely recommend them & will be back. Thank you Doug & Jennifer!

J. Janzen

Oct. 12, 2020



Very refreshing to see such excellent workmanship and service with a smile these days . . . I was very pleased with the repair work to my ring and also for getting my watch to work again. Great work at very competitive pricing . . . I would definitely use them again and would not hesitate in recommending Osborne's to friends and family.

G. Ford

Nov. 4, 2021 

bottom of page